The package prices apply per pregnancy, meaning you pay the agreed-upon package price once and receive the services as outlined (including application preparation for both parents, if desired). There are no additional costs for multiples.

The demand for our advisory services exceeds our current staffing capacity. Finding suitable personnel is costly and time-consuming, and we are continuously working on addressing this issue while also investing ample time to ensure the quality of our services.

As a result, waiting times for advisory sessions are sometimes considerably long into the future. In order to prevent parents from waiting more than four weeks for a consultation, we have decided temporarily not to offer the Basic Package. This decision is solely made for the benefit of our customers. The Basic Package allows us to achieve the best/highest calculated hourly rate, so this is not a decision to “force” customers in higher packages.

Our offers are transparent and clear. We focus on what we master. Examining “additional subsidies/benefits” in the German welfare state is very time-consuming. In particular, benefits such as Kinderzuschlag, Wohngeld, Bürgergeld, etc., involve a complex examination, especially of the parents’ income situation under parameters different from those of Parental Allowance. However, we are not experts in these benefits and cannot provide you with good answers in this regard.

Of course, our offer includes the Bavarian Family benefit (bayerische Familiengeld).

Feel free to inquire specifically with alternative providers about what “examination of additional subsidies/benefits” means for them. We are concerned that there might not be anything substantial behind it. Pay special attention to not receiving a “financial analysis” where you might end up purchasing (expensive) insurance products.

Our package prices are calculated per pregnancy. This means that in the case of a subsequent pregnancy, we are happy to assist you within the packages offered above.

If you have any questions regarding the current Parental Allowance and the upcoming pregnancy, please send us an email, mentioning your customer number in the subject line. In the email, provide us with the estimated due date of the upcoming child and any questions you have regarding the current Parental Allowance. We will respond to you promptly and comprehensively.

Thank you for your interest in our consultation. We regret that there seems to be an issue with your booking.

Please make sure that when booking:

1) you are not logged in (i.e., you have not registered through the software before),
2) you are using an email address that is not already registered with us, and
3) you have selected a payment method (a “payment box” must be marked in red).

Then everything should work as expected.

If problems persist, please send us a screenshot of your completed order form (without payment details!), and we will book the package for you. However, in this case, we can only select “invoice” as the payment method.

Certainly, you will receive from us not only the applicable and up-to-date forms but also advice based on the current and relevant legal situation for you. We strive for the highest quality of consultation, achieved through regular training and interdisciplinary exchange. Notably, the “Stiftung Warentest” (a German consumer organization) found that we were the test winner among 8 consultation providers.

Protecting your data is of utmost importance to us. To ensure your privacy, all data is stored exclusively in German data centers. Additionally, your information is encrypted to guarantee the highest security standards. Your data will only be used for processing your request within the scope of Elterngeld consultation. This ensures a secure and confidential handling of your personal information.

Our email communication also takes place via qualified transport encryption to maximize the security of your data and information.