Contact

If you have any questions about our services, please do not hesitate to contact us.

Before you contact us:

Do you already know our Parental allowance software and our Parental allowance consulting? You will find all important information on the corresponding pages.

Are you already a user of our services? Please include your customer number in your message, then we can assign you faster. You will find your customer number after logging in on the top left under the logo or in your order confirmation mail (order number).

We are not the Familienkasse (Family Benefits Office). We cannot give any information about child benefit payments, your child benefit number, certificates or letters from the Familienkasse, and we cannot forward messages. You can reach the Familienkasse directly:

phone 0800 4 555530 (free of charge), from abroad +49 911 12031010
online: message to the Familienkasse – report changes and upload documents (in German)
find your local Familienkasse

I am a customer of Einfach Elterngeld and my question is about the child benefit application I prepared with Einfach Elterngeld.

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